What We Collect and Why We Use It
When you open an account, we collect the registration details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal creates a transaction record tied to your account wallet; we keep these records
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to verify activity and resolve any disputes you raise with our support team. We also collect device and session data — the browser type, IP address, and pages visited during a session — to keep your account secure and detect unusual access patterns. If you contact
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us through live chat or email, that conversation is stored so our support team can follow up accurately. We do not sell your personal information to third parties. Your payment credentials for bKash, Nagad, and Rocket are processed through those providers' own secure channels; we store
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only a reference token, never your full wallet PIN or account password. Data retention periods depend on the type of record and the legal requirements applicable to your region. Where local law requires us to hold certain transaction records for a defined period, we follow that
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requirement. You can ask us to clarify what we hold about your account at any time through our support channels.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.